a quick question:
can i have free soft drink refills at any of your outlets?
Their reply an hour ago:
Dear Akmal,
Greetings from McDonald's Malaysia!
Thank you for taking the time in submitting your inquiry through our
official website dated 24th October.
With regards to your question below, FREE soft drink refills do happen at
all our outlets if the drink is being purchased on the day of purchase &
from the outlet that is being purchased.
We would appreciate if you could provide us with more details of your
experience that you had recently as this are areas where we can improve our
services.
Once again, thank you & we hope to hear from you soon.
Best regards,
Leonard M. W. Wong
Corporate Communications Department
(tel/fax/email withheld)
Website: http://www.mcdonalds.com.my
Posts
5 comments:
Yeah right. Good strategy. They place the dispenser behind the counter, so you have to thicken your face and beg for refill from the cashiers. If it's a Bad Day for the cashier, means Bad Day for you too :P. Unlike Burger King, the dispenser is dispensible at your liking.
Purely a case of to give or not to give, while trying to be known as leader in the industry, not as a follower.
owh..baru tau...nice tip bro..
I guess an alternative venue for long chats other than mamak joints now...
:)
Can refill at airport's McDonald's?
Hi Anon,
I've never tried at airport outlets (nowadays I try to minimize my carbonated drink consumption). As the reply from their CCD stated,
"...FREE soft drink refills do happen at all our outlets if the drink is being purchased on the day of purchase & from the outlet that is being purchased."
That means including outlets at Malaysian airports too.
Anyway, no harm in asking at the counter for your refill. If they say that you have to pay, well, do let us know. I'll be able to update.
:)
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